Privacy Policy

This Privacy Policy applies to all personal information collected by The Demeter Institute via this website you are viewing and which was created in Sydney, Australia.

1. What is “personal information”?

a. The Privacy Act 1988 in Australia currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

(i) whether the information or opinion is true or not; and
(ii) whether the information or opinion is recorded in a material form or not.

b. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as ‘personal information’ and will not be subject to this privacy policy.

2. What information do we collect?

The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: login credentials, email address, name.

3. How we collect your personal information

a. We collect only that personal information which you provide on this website.

b. Any information we collect from your usage of this website is to help with improvement of the website experience of users in general. We do not collect information that enables us to identify you personally.

4. Purpose of collection

a. The purpose for which we collect personal information is to provide users with the best service experience possible on the website.

b. We do not disclose any personal information to the service providers who assist in operating this website other than that which is essential for the management of the website itself. We take all precautions necessary to limit any exposure of personal information to maintenance and support personnel acting in the normal course of their duties.

c. In using our website, you consent to receiving material such as newsletters, notifications of events, or advice on the management of The Demeter Institute and changes to service provision if you agree to their receipt. We will only use your personal information as provided by you when the material is relevant to you and of a type which you would reasonably expect to receive from us. We do not use personal information in any way that knowingly departs from this policy.

d. The material which we send you will include a simple means by which you can request not to receive further communications of its kind.

5. Access and correction

Australian Privacy Principles permit you to obtain access to the personal information we are holding about you in certain circumstances, and to correct any inaccurate personal information subject to certain exceptions. Please contact us if you require such access.

6. Complaint procedure

If you have a complaint concerning the way in which we maintain the privacy of your personal information, please contact us. All complaints will be reviewed by Dr Sue Hanley, and we may seek further information from you to clarify you concern. If we agree that your complaint is well founded, we will take appropriate steps to resolve the problem, in consultation with you. If you are dissatisfied with the proposed outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7. How contact us about privacy

If you have any queries, or if are seeking access to your personal information, or if you have a complaint about our privacy practices, you can contact us by email addressed to sue@thedemeterinstitute.com.

Document Created June 2023